Question 1

How does the TAGFIT™ Neuro Gait Assessment work?

Accepted Answer

After purchasing, you will receive a confirmation email with a link inside to an upload page where you submit your videos/images. Clear instructions are provided so you know exactly what angles and movements to record.

Question 2

What happens after I upload my videos and images?

Accepted Answer

Your footage is analysed using specialist biomechanical and neurological observation methods. I break down your gait, posture, compensations, and movement patterns to identify root-cause dysfunctions.

Question 3

Is this fully remote?

Accepted Answer

Yes — the entire service is delivered online. No clinic visit, no equipment, no wearable tech. Just expert analysis based on the visuals you provide.

Question 4

How long does it take to receive my report? How long does it take to receive my report?

Accepted Answer

You’ll receive your full analysis and written report within 3–5 working days after upload.
If you need it sooner, you can choose to receive your full analysis within 24 hours — simply add the FastTrack option before checkout.

Question 5

Do I need previous scans or medical notes?

Accepted Answer

Not required — your videos and images provide everything needed for movement and neurological pattern analysis.

Question 6

Who is this for?

Accepted Answer

Anyone dealing with chronic pain, recurring injuries, movement restrictions, neurological issues, or gait abnormalities who wants fast, expert clarity without needing an in-person appointment.

Question 7

Is this suitable for people with MS, nerve damage, or neurological conditions?

Accepted Answer

Yes — the observational neuro tests are designed to spot sensory-motor dysfunction, compensations, and signal issues that impact gait.

Question 8

Is this a diagnosis?

Accepted Answer

This is not a medical diagnosis. It is a specialist biomechanical + neurological movement assessment that identifies dysfunctions, compensations, and contributing factors behind your pain or movement restrictions.

Question 9

Does this include exercises or a full rehab plan?

Accepted Answer

The service provides a clear breakdown of your dysfunctions and what needs correcting. If you want a full personalised rehab plan, you can upgrade or book a follow-up service.

Question 10

How do I get started?

Accepted Answer

Purchase the service, upload your videos and images, and your analysis begins immediately.

Question 11

Why do I pay to be on the waiting list?

Accepted Answer

First of all, it represents the commitment you’re making to yourself, the goal we’ve discussed today, and to me. You're getting access to my community group where you’ll be surrounded with like-minded individuals on a similar journey to the one you’re looking to start. Finally, you and I will be communicating regularly until a space comes available, to ensure you get moving despite not beginning in the training plan immediately.

Question 12

Why is it recurring?

Accepted Answer

It keeps your place on the waiting list, otherwise other people who will join after you would jump ahead and get first refusal on the next slot that becomes available. And I wouldn’t want that! You’re also getting continued access to my community group where you’ll be surrounded with like-minded individuals on a similar journey to the one you’re looking to start. Finally, you and I will be meeting regularly until a space comes available, to ensure you get moving despite not beginning the training plan immediately.

Question 13

What if I want to come off the waiting list?

Accepted Answer

No problem at all! Just let me know and we'll cancel the recurring payment. You’ll lose your space and if you later decided to come back, you would join again from the back of the list.

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