Privacy Policy for Tagfit

 

*Last Updated:* 10th July 2025

 

This Privacy Policy outlines how Tagfit ("we," "us," or "our") collects, uses, and shares your information when you use our mobile application ("Tagfit App" or "App"). We are committed to safeguarding your privacy and handling your data transparently and securely.

 

*1. Information We Collect*

 

We gather various types of information to provide and enhance our services to you, including:

 

*A. Information You Provide Directly:*

 

•⁠  ⁠*Account Information:* When you set up an account, we collect your name, email address, password, and date of birth.

•⁠  ⁠*Profile Information:* You may choose to provide additional details for your profile, such as your gender, height, weight, profile picture, and fitness objectives.

•⁠  ⁠*Health and Fitness Data:* To offer personalised fitness insights and track your progress, we may collect data related to your workouts (e.g., activity type, duration, distance, calories burned, heart rate), sleep patterns, and other health metrics that you manually input or allow us to synchronise from connected devices.

•⁠  ⁠*Communications:* When you get in touch with us for support, offer feedback, or participate in surveys, we collect the information you provide in those communications.

 

*B. Information Collected Automatically:*

 

•⁠  ⁠*Usage Data:* We collect information about how you access and use the App, including your interactions with features, content viewed, time spent on the App, and other diagnostic data.

•⁠  ⁠*Device Information:* We collect information about the device you use to access the App, such as your device model, operating system, unique device identifiers, mobile network information, and crash data.

•⁠  ⁠*Location Information:* With your consent, we may collect precise or approximate location information from your mobile device to enable location-based features (e.g., tracking outdoor runs, finding nearby gyms). You can switch off location tracking through your device settings.

 

*C. Information from Third Parties:*

 

•⁠  ⁠*Connected Services:* If you choose to connect Tagfit with third-party fitness trackers, smartwatches, or other health applications (e.g., Apple Health, Google Fit), we may receive information from those services as authorised by you. This may include health metrics, activity data, and other relevant information.

•⁠  ⁠*Social Media:* If you log in or interact with Tagfit through social media platforms, we may receive certain information from your social media profile, as permitted by the platform and your privacy settings.

 

*2. How We Use Your Information*

 

We use the information we collect for various purposes, including:

 

•⁠  ⁠*To Provide and Maintain the Tagfit App:* This includes creating and managing your account, delivering personalised workout plans, tracking your progress, and providing fitness insights.

•⁠  ⁠*To Improve and Personalise Your Experience:* We use your data to understand how you use the App, identify trends, and develop new features and content that are relevant to your interests and fitness goals.

•⁠  ⁠*To Communicate with You:* We may send you push notifications, emails, or in-app messages related to your activity, updates, security alerts, and promotional offers (if you have opted in).

•⁠  ⁠*To Analyse App Usage:* We use aggregated and anonymised data for analytical purposes to monitor the effectiveness of our services, troubleshoot technical issues, and improve the overall user experience.

•⁠  ⁠*To Ensure Security and Prevent Fraud:* We use your information to protect the Tagfit App and our users from fraud, unauthorised access, and other unlawful activities.

•⁠  ⁠*To Comply with Legal Obligations:* We may use and disclose your information as required by applicable laws, regulations, or legal processes.

 

*3. How We Share Your Information*

 

We may share your information in the following situations:

 

•⁠  ⁠*With Your Consent:* We may share your information with third parties when you give us explicit consent to do so (e.g., sharing workout achievements on social media).

•⁠  ⁠*With Service Providers:* We work with third-party service providers who assist us in operating the App, such as hosting providers, analytics providers, customer support, and payment processors. These providers are obliged to protect your information and only use it for the purposes for which they were engaged.

•⁠  ⁠*For Legal Reasons:* We may disclose your information if required by law, subpoena, or other legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

•⁠  ⁠*Business Transfers:* In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

•⁠  ⁠*Aggregated or Anonymised Data:* We may share aggregated or anonymised data that does not directly identify you with third parties for research, marketing, analytics, or other purposes.

 

*4. Data Retention*

 

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymise it.

 

*5. Data Security*

 

We implement reasonable technical and organisational measures to protect your information from unauthorised access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

*6. Your Privacy Rights and Choices*

 

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

 

•⁠  ⁠*Access:* You have the right to request a copy of the personal information we hold about you.

•⁠  ⁠*Correction/Rectification:* You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

•⁠  ⁠*Deletion/Erasure:* You have the right to request the deletion of your personal information, subject to certain legal exceptions.

•⁠  ⁠*Objection to Processing:* You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.

•⁠  ⁠*Data Portability:* You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

•⁠  ⁠*Withdraw Consent:* If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

 

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.

 

*7. Children's Privacy*

 

Tagfit is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

 

*8. Changes to This Privacy Policy*

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or within the Tagfit App, or by other appropriate means. Your continued use of the Tagfit App after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.

 

*9. Contact Us*

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

Email: tagfituk@gmail.com